IT Support for Local Business & SMEs
Enterprise IT.
SME Price.
Local People.
Whether you’re a 5-person team or a 150-person business, Eitex gives you access to a full-service IT department without the cost of building one. Microsoft-first, fully managed, and always on when you need us.
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.
We're Open When You're Open. |
Help Desk Operating Hours, Monday to Friday — 06:00 to 22:00
Your Trusted ICT Partner
The IT Partner Local Businesses Have Relied On for 25 Years
Most small and medium-sized businesses don’t have a dedicated IT department, and they shouldn’t need one. Eitex acts as your IT team: handling everything from day-to-day helpdesk support and Microsoft 365 management to cybersecurity, hardware and your business phone system.
Based in Yorkshire and supporting businesses across the UK, we’ve been doing this since 1997. Same family ownership, same commitment to friendly, plain-English support that actually fixes things. We’re a one-stop shop for every IT need your business has, so you never have to manage multiple suppliers again.
Sound Familiar?
These are the IT frustrations we hear from local businesses every week and the ones we exist to solve.
01
No Dedicated IT Resource
IT issues get escalated to whoever is most tech-savvy pulling them away from their actual job. Without dedicated support, small problems become big ones fast.
02
Too Many IT Suppliers
Different providers for broadband, phones, hardware and software means nobody owns the whole picture. When something goes wrong, everyone points at someone else.
03
Cybersecurity Feels Overwhelming
Phishing, ransomware, data breaches the threats are real but the guidance is confusing. Most SMEs don’t know where their vulnerabilities are until it’s too late.
04
Microsoft 365 Isn't Working for You
You’re paying for Microsoft 365 but only using email. Teams, SharePoint, OneDrive and automation tools could transform how your team works but nobody’s shown you how.
05
Ageing Hardware Slowing You Down
Slow PCs, outdated laptops and unreliable kit waste hours every week. Procurement is time-consuming and it’s hard to know what to buy, when, and for how much.
06
IT Costs Are Unpredictable
Reactive IT fixing things when they break is expensive and disruptive. A managed approach keeps costs flat, reduces downtime and removes nasty surprises from your budget.
Everything Your Business Needs, Under One Roof
One partner. One monthly cost. Every IT service your business could need.
Always-On Support
Average first response of 15 minutes. Business-critical issues prioritised. Clear ticketing so you always know where things stand — even at 06:00 when the first wagons are leaving the yard.
Microsoft 365 for Your Teams
Teams, SharePoint, Planner and Shifts to coordinate staff. Cloud-based and accessible from wherever — with full Eitex design and implementation.
Cybersecurity & Compliance
Cyber Essentials certification, vulnerability scanning, email security and awareness training to protect driver data, client records and keep your operation running under attack.
Business Phones & VOIP
Replace legacy PBX with Microsoft Teams Phone or 3CX — giving planners and dispatch teams reliable, flexible communications whether they’re at the desk or on the depot floor.
Hardware Supply & Rollout
Devices, phones and office PCs — sourced, configured and deployed to your standards. Hardware-as-a-Service options keep equipment current without large capital spend.
IT Support & Training
Upskill your team with our series of “how to” videos and live Microsoft 365 demonstrations and tutorials.
The Difference We Make
What It Actually Feels Like to Have Eitex on Your Side
Stop wasting time on IT problems average first response of 15 minutes, issues fixed fast
One supplier for everything helpdesk, M365, phones, hardware, security and connectivity
Predictable monthly IT costs with no nasty surprises or emergency call-out fees
Get real value from Microsoft 365 with proper deployment and staff training included
Sleep easier knowing your business is protected cyber threats monitored and managed
A named account manager who knows your business, not a faceless ticket system
15 min
Average First Response
Real people answering real calls from 06:00. No call centres, no bots. Just your IT team picking up.
25+
Years of Independent Trading
Same family ownership since 1997. No private equity, no acquisition. Just a Yorkshire IT business that does what it says.
150+
Five-Star Google Reviews
From 5-person local businesses to multi-site organisations. We grow with our clients most stay with us for years.
Trusted by Businesses Across the UK
"Eitex has provided us with excellent IT support for the past two years. They are always proactive in addressing our needs — from resolving IT issues to helping with our CE+ certification. Their helpdesk is efficient, and nothing is ever too much trouble. I highly recommend Eitex."
Prospera Wealth Management
Business Client
The Proof is in Our Results
Building a 15+ year IT relationship with manufacturer GG Glass & Glazing
When one of the UK’s leading contract glazing specialists had concerns about their cyber security we came to lead the project, we didn’t just implement…
Read More ›Eitex builds and fits an In-house Server for a Well-Established Haulage Business
In today’s digital age, businesses rely heavily on technology to streamline operations and improve efficiency. A national haulage company recognised this need and invested in…
Read More ›Milestone Group Teams Up with Eitex for Streamlined IT Services
Milestone Group, a leading nationwide resin flooring contractor headquartered in Pontefract, West Yorkshire, boasting over three decades of expertise installing diverse flooring systems, has partnered…
Read More ›We Also Support
We work across a range of professional sectors — each with their own IT demands and pressures.
Schools & Education
ICT support, M365 for Education and hardware for schools and MATs.
Ready for IT support that actually works?
No obligation. No jargon. A free consultation and IT audit — available Monday to Friday, 06:00 to 22:00.