About Eitex
IT Made Easy.
Since 1997.
Over 25 years of independently owned IT support — built on plain English, genuine relationships and a helpdesk that’s still at its desk when everyone else has gone home.
We're Open When You're Open. |
Help Desk Operating Hours, Monday to Friday — 06:00 to 22:00
About Eitex
One of Yorkshire's Most Trusted IT Partners
For over 25 years, Eitex has been helping businesses across Yorkshire, the North West and the Midlands get the most from their technology. We’re independently owned, never acquired, never restructured — giving our clients the kind of consistency and accountability that larger, faceless operations simply can’t match.
We deliver end-to-end managed IT services, Microsoft 365 and Azure cloud solutions, proactive cybersecurity, VoIP phone systems and hardware supply — all backed by a UK-based helpdesk that’s available from 06:00 to 22:00, Monday to Friday, at no extra charge.
What makes us different isn’t just what we do — it’s how we do it. Plain English, no unnecessary upsell, no hiding behind a ticket system. Just real people with real answers, focused entirely on making IT easy for your business.
What We Stand For
Four principles that guide every decision we make and every interaction we have.
IT Made Easy
We take the complexity out of IT by leaving the technical talk at the door. Clear language, clear solutions, every time.
Customer First
We make every decision and measure every outcome based on how well it serves our customers. Not our margins — our clients.
Exceed Expectations
Good enough isn’t good enough. We go beyond delivering what works and consistently surpass what our clients expect.
Our Vision
To help businesses realise their full potential through the smart, practical and accessible use of technology.
The Numbers That Matter
25 years of relationships, results and reasons our clients stay.
25 Years of Making IT Easy
A quarter century of growth, investment and staying true to what matters.
1997
Eitex Is Founded
Eitex is established in Yorkshire with a clear mission: make IT simple, accessible and productive for businesses of all sizes.
Early 2000s
Expanding Across Yorkshire
Eitex is established in Yorkshire with a clear mission: make IT simple, accessible and productive for businesses of all sizes.
2010s
Microsoft Partnership Established
Eitex becomes one of Microsoft’s very few Tier-1 Cloud Solution Partners — one of the first to partner on their cloud computing services.
2020
Supporting Businesses Through Change
Rapid deployment of remote working solutions across our client base — helping hundreds of businesses stay operational and productive.
Today
200+ Clients, 10K+ End Users
One of Yorkshire’s leading managed IT providers — still independently owned, still putting clients first, still making IT easy.
Why Businesses Stay With Us
Long-Term Partnerships, Not Just IT Providers
Our clients stay with us for the long run, and for good reason. We take the time to understand your business goals and build technology strategies that genuinely support your growth.
With over 150 five-star Google reviews and client relationships stretching back to 1997, we don’t just say we’re different — our customers prove it for us.
Jargon-Free Approach
We make technology feel effortless, not overwhelming. Plain English, always.
Never Acquired. Never Sold.
Independently owned since 1997. The consistency that larger, faceless operations can't match.
Open 06:00 to 22:00
Because the businesses we work with don't run nine to five — and neither do we.
What Our Clients Say
Kayleigh McCrickard / Verified Google Review · May 2026
Bradley Duckworth / Verified Google Review · May 2026
Richard Mansfield / Verified Google Review · May 2026
Eitex have been a pleasure to work with. They quickly understood our IT requirements and supported a smooth and professional transition. Jordan has been instrumental throughout the process, always on hand to help and consistently responsive, with clear and timely communication.
Andrew McQueen / Verified Google Review · January 2026
Trusted Technology Partnerships
We partner with leading technology providers like Microsoft, Sophos, HP, and Dell to deliver trusted, future-ready IT support, cyber security, and cloud solutions
tailored to your business.
Ready to make IT easy?
No obligation. No jargon. Just a conversation — available Monday to Friday, 06:00 to 22:00.
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