Telemarketer

As a family-run business based in Castleford, with a large variant of customers in the private and public sector, we are looking for a Telesales advisor to make outbound calls to potential clients who have requirements for IT support services. A previous background in IT sales is desirable but not essential, our focus is to find the right candidate to fill this position, and full training will be provided. Responsibilities

• Make outgoing customer calls or cold calls to sell our service whilst understanding the scope of the opportunity.
• Answers questions about our service offering and relevance to similar projects we have previously completed.
• Accurately and efficiently enter customer information into the in-house CRM system giving full transparency of any conversations and/or actions required.
• Report directly to the Sales Manager, who will issue geographical-based call campaigns.
• Arrange meetings for the sales manager to visit customers.
• Deliver consistent results in line with expectations.
• Set and manage call-backs.

Skills and Experience:

• Previous experience in a similar role.
• Organised, pro-active and self-motivated.
• Excellent communication skills.
• Persistent and results-oriented.
• Skilled in negotiation.
• Work well in a team, and individually.
• Has excellent spoken and written English.

Package

• Full-Time Monday to Friday 9:00 am – 17:00 pm (37.5 hours)
• Salary – From 18,000 DOE
• Bonus target incentive scheme
• Required to serve a 3-month probation period
• Company Pension
• Cycle to Work Scheme
• Free Parking